New Zealand has launched its Public Service AI Framework, a structured guide aimed at ensuring the responsible development and deployment of artificial intelligence (AI) across government agencies. The framework, which sits within the country’s broader National AI Strategy currently in development, provides a vision for AI use in the public sector while outlining key principles and policy considerations.
At its core, the framework emphasizes the responsible adoption of AI to modernize public services and improve outcomes for all New Zealanders. It sets out five key principles—inclusive and sustainable development, human-centered values, transparency and explainability, safety and security, and accountability. These principles are designed to ensure that AI-driven innovations align with the nation’s public service values, while also maintaining public trust in AI systems used by the government.
According to government officials, the framework is non-binding but serves as an important reference for agencies navigating AI implementation. It encourages public service organizations to integrate AI in ways that are lawful, ethical, and transparent while ensuring robust risk management and security measures. The framework highlights the importance of human oversight in AI decision-making, ensuring that automated systems do not undermine democratic values, labor rights, or individual privacy.
The government is also committed to addressing AI-related inequalities. The framework calls for AI applications to contribute to inclusive growth and to prevent technology-driven disparities in economic, social, and gender-based domains. Additionally, it seeks to uphold data ethics and ensure that AI applications comply with existing legislation, including the Privacy Act, the Bill of Rights Act, and the Human Rights Act.
The Public Service AI Framework is structured around six key pillars within the Government Chief Digital Officer’s AI work program. These include governance, innovation, guardrails, social license, capability development, and global engagement. The framework aims to balance the need for innovation with regulatory oversight, providing pathways for safe AI experimentation while maintaining stringent guidelines for ethical AI use.
One of the notable aspects of the framework is its emphasis on transparency and public awareness. Government agencies using AI are encouraged to disclose when and how AI is being deployed, as well as the impact of AI-driven decisions. This approach is in line with international AI governance best practices, including the OECD’s AI principles, which New Zealand has committed to promoting as part of its broader AI regulatory strategy.
Officials believe that the framework will position New Zealand as a global leader in responsible AI governance. By fostering international cooperation and aligning with global AI standards, the country aims to build a reputation as a trusted partner in the rapidly evolving AI landscape.
Need Help?
If you’re wondering how these measures, or any other AI regulations and laws worldwide could impact you and your business, don’t hesitate to reach out to BABL AI. Their Audit Experts can address your concerns and questions while offering valuable insights.
