In the latest episode of Lunchtime BABLing, BABL AI CEO Dr. Shea Brown sits down with UX Consultant Ezra Schwarz to explore the intersection of user experience (UX) design and responsible AI. Ezra, a graduate of BABL AI’s AI & Algorithm Auditor Certification Program, brings a unique perspective on how UX shapes AI risk management, compliance, and ethical design—especially in the growing field of AgeTech.

Topics Discussed:

• Why UX Matters in AI Development: User experience is often misunderstood as simply making software visually appealing, but as Ezra explains, UX goes far beyond aesthetics. It’s about ensuring digital systems are intuitive, accessible, and aligned with human needs. As AI continues to be integrated into our daily lives, UX plays a crucial role in bridging the gap between complex AI-driven technologies and the people who use them.

• UX’s Role in AI Governance and Risk Assessment: One of the biggest challenges in AI governance is ensuring that AI systems serve their intended purpose without unintended consequences. In the episode, Ezra highlights how UX professionals can contribute to AI risk assessments.

• The Rise of AgeTech: A significant focus of Ezra’s work is AgeTech, an emerging industry that leverages AI and digital solutions to support aging populations. From fall detection systems to AI-driven caregiving assistants, AgeTech is revolutionizing elder care. However, these technologies also introduce privacy concerns and ethical dilemmas.

• UX as a Critical Component of Responsible AI: As AI regulations like the EU AI Act take shape, organizations will need to adopt more structured approaches to AI governance. UX professionals can play a vital role in ensuring AI technologies are not only compliant but also user-friendly, ethical, and aligned with societal values. For companies building AI-powered products, integrating UX considerations early in development can prevent costly compliance issues and enhance user trust.

Where to Find Episodes

Lunchtime BABLing can be found on YouTube, Simplecast, and all major podcast streaming platforms.

Need Help?

For more information and resources on AI Assurance, be sure to visit BABL AI’s website and stay tuned for future episodes of Lunchtime BABLing