Pennsylvania is stepping up its approach to artificial intelligence governance, launching new initiatives aimed at improving public understanding of AI and cracking down on harmful or deceptive uses of the technology.
Governor Josh Shapiro announced the measures on February 27 during a roundtable discussion in Carnegie, Pennsylvania, outlining a multi-agency effort focused on AI literacy, consumer protection and enforcement.
At the center of the announcement is a new AI Literacy Toolkit, developed in collaboration with multiple state agencies, including education, health and human services. The toolkit is designed to help Pennsylvanians better understand both the benefits and risks of AI, with tailored guidance for children, seniors and other vulnerable populations. It includes resources on topics such as online safety, classroom use, financial scams and how to identify risks associated with AI-powered tools.
Alongside the educational push, the state is establishing an AI Enforcement Task Force within the Department of State. The task force will investigate AI-powered systems—particularly so-called “companion bots”—that may unlawfully present themselves as licensed professionals, such as healthcare providers. Residents will be able to submit complaints through a new reporting system, including a hotline and online form, to flag potentially harmful or deceptive AI services.
The administration is also coordinating with the Pennsylvania Office of the Attorney General to strengthen enforcement under existing consumer protection laws. This collaboration will allow agencies to share information and pursue action against companies or platforms that misuse AI in ways that harm residents.
The initiative builds on earlier efforts by the state to promote responsible AI adoption, including executive actions and pilot programs introducing AI tools within government. It also aligns with proposed legislation that would introduce safeguards such as age verification requirements, restrictions on harmful AI-generated content involving minors and clearer disclosures when users interact with AI systems.
State officials emphasized that while AI offers significant opportunities for innovation and education, stronger guardrails are necessary to ensure the technology is used safely and responsibly as adoption accelerates.
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